When I finally got it assembled which was about 30-40 minutes with straight forward instructions, sitting on this chair was a relief that I payed for a great gaming chair, the comfort is there! Played Modern Warfare with the buds for a whole night and the only problem I had was falling asleep in the chair and having the buds kicking me out of the party. The smaller pillow to rest your head on is pretty stiff, not the biggest thing but I wanted more comfort for my head when I'm reclined. There is a zipper to access the stuffing and I changed it out with a 2 inch think memory foam and that was a great fix! The reclining part of the chair is pretty good. The foot rest is a great feature but I feel can be improved. I'm 5'5" so a short guy and I feel that the foot rest could stick out further... the edge of it is resting on my lower calf behind the ankle so I need to slide down just a bit so it can rest on my mid calf and it pretty comfy then. I'm sure for anyone taller than me wont have this problem if they don't mind it resting their legs by their calves. It does have a "massage" pillow that is to support your lower back and its as stiff as the head rest but I would leave that one alone so it can support your back better. The massage part of it, well it just vibrates haha! I didn't know that it came with one so I thought "wow bonus" but it just has 5-6 different settings from Low to High, 2-3 different vibrating patterns and the last setting is like a combo of the different vibrations, so nice to have but not needed for me. In reality the vibration distracts me from the games I'm playing so if you're just vibing then sure the "massage pillow" is for you. So all in all this is a great Gaming Chair for me and for the price. I would recommend this chair to any of my buds if they are looking into it. I've had this chair for about a week shy from a month so updates will come!